Some Of Our
Happy Clients
Your Trusted & Proven Business Partner Since 2008
If you're looking for a trusted & proven company who will passionately work to elevate your business to the next level, then you've come to the right place. Whether it's Outbound, Inbound, Lead Generation, Sales Marketing, Telephone Surveys or Blended Contact Services and Solutions that you need... we've got you covered!
Our Business Model
We are a company that understands the unique needs of our clients. We specialize in tailoring solutions to fit each client’s individual requests, which means you can count on us for an innovative and tailored approach no matter how complex or diverse your requirements may be!
With a flexible and collaborative approach, we can quickly shape bespoke solutions with agility. We also deliver better results faster without compromising quality - all in the name of business efficiency!
Our Full Range Of Services
Inbound Telemarketing
Customer Support, Emergency Call Center, Technical Support, Multilingual Call Center, Inbound Sales Campaigns, Upsell & Cross-sell Opportunities.
Outbound Telemarketing
Outbound Sales Campaigns, Market Research, Customer Retention, Customer Satisfaction Surveys, Lead Generation.
Telephone Surveys
Market Analysis, Customer Follow-up, Quality Calls.
Email Support & Chat Services
Specified Response Time, Escalation Rules.
Quality Management
Customer Satisfaction, Global Response.
Let us get you better results, faster and with guaranteed compliance!
Our seasoned, experienced agents are trained to industry standards and have sector-wide knowledge of clients through extensive engagements. We've got what it takes to skyrocket your business!
Get Your Custom Quote
Inbound and Outbound Support
Expert Call Handling and Overflow Services. Our full team is working remotely and available with a flexible range of phoned-based services to help you manage response and address customer demand.
Call Handling
Professional outsourced customer service. We can provide our customers with an expert, personalized service - making every interaction count.
Product Recall – Global Response
Protect your brand and retain valuable customers. Expert, responsive call handling and outbound calling support to help manage your recalls efficiently and cost-effectively.
Lead Management
Turn inbound leads into sales. Improve lead flow, quality and conversion.
Lead Generation
High-quality lead generation at every stage of the customer journey.
Appointment Setting
High value, qualified business appointments. Successful appointment setting requires meaningful human interaction with senior decision makers.
Event Marketing
Boost attendance and attendee quality. Engage high value attendees and drive registrations.
Telesales / Inside Sales
High performance Telesales / Inside Sales. Flexible, high performance transactional telesales and complex inside sales services.
Outsourced SDRs (Sales Development Reps)
Fully managed, expert sales development. Strategically targeted, tailored solutions to power new business growth.
Account Based Marketing
A smart approach to account-based marketing. Increase profitability, reverse churn and increase customer lifetime value.
Pre-Sales Research
Actionable insight to inform your sales and marketing strategy. Arm your sales and marketing teams with clear customer intelligence and accurate data.
Post-Sales Research
Keep your customer intelligence in pace with your business goals. To nurture long-term customer relationships, you need to conduct ongoing customer research.
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Welcome Calls: An effective welcome call helps to create a foundation for a lasting relationship.
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Customer Satisfaction: Gain a more nuanced view of your customers’ experiences through phone-based surveys.
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Treating Customers Fairly / Compliance: As an FCA authorized and regulated business, our expert team can help you meet your TCF compliance needs.
We're Not Just Your Average Customer Service!
Due to our sales experience, we are also able to build an inbound sales campaign. For us Inbound is not just about customer service. We offer full inbound sales, cross-sell and upsell opportunities.
250
Staff Members Across Europe
100
Satisfied Clients
13
Years In The Industry
100
Successful Projects
Testimonials
Why Choose Sales Media Consulting?
XXX+
Leads, Sales and Appointments per Quarter
XXX+
Research and Customer Satisfaction Surveys per Quarter
Multilingual Services
5 Languages Spoken
100+
Successful Projects
Our Experts
Meet Our Awesome & Hard working People
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make
Aleen Valzac
CEO
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make
Alex Joan
Wordpress Developer
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make
John Harris
PROJECT MANAGER
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make
Amine Jazouli
DESIGNER
Our Updates
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What You Need To Know About Inbound Call Centers
Call centers supply phone-based services to clients or customers either in the public or personal sector. Call centers have actually become a crucial communication channel…
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Is Telemarketing Effective?
Is your service the best type to take on the telemarketing world? There is little doubt that telemarketing has been effective, however with so numerous…
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Call Center Customer Support Practices
In a company that supplies outsourcing services, a set of best practices must be enforced. This statement applies in the place of call centers considering…
Read More
